Return & Refund Policy
Effective Date: January 17, 2026
No Returns or Refunds on Dahlia Seeds
Due to the nature of our products, all sales of dahlia seeds are final. We do not accept returns or offer refunds on dahlia seeds for the following reasons:
- Living Product: Dahlia seeds are living plant material that require specific storage and handling conditions to maintain viability.
- Quality Assurance: Once seeds leave our facility, we cannot guarantee their storage conditions or viability, making returns impractical.
- Health and Safety: To protect the integrity of our seed stock and prevent contamination, we cannot accept returned seeds.
Our Commitment to Quality
We take great care to ensure all dahlia seeds are:
- Properly stored and handled before shipment
- Accurately labeled and packaged
- Fresh and viable at the time of sale
Damaged or Incorrect Orders
If you receive damaged packaging or an incorrect item, please contact us within 48 hours of delivery at sweetcollarette@gmail.com. We will be happy to work with you to resolve the issue promptly!
Growing Support
We're here to help you succeed! If you have questions about germination, planting, or care, please don't hesitate to reach out.
Contact Us
For questions about this policy or your order, please contact us:
Email: sweetcollarette@gmail.com